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At Probabilix, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of data:
a. Personal Information
Name, email address, and contact details
Billing information (e.g., credit card details via a third-party processor)
Login credentials (hashed)
b. Usage Data
IP address, browser type, device information
Pages visited, time spent on pages, interaction behavior
Referring URLs
c. Content Data
Text, images, or files uploaded by users to use the AI tools
Generated content and outputs created through the platform
2. How We Use Your Information
We use the collected information to:
Provide and maintain our AI services
Improve user experience and platform performance
Respond to inquiries and provide customer support
Send important updates and promotional content (opt-in only)
Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Authenticate users
Analyze site traffic and performance
Remember preferences
You can manage cookie preferences via your browser settings.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service providers (e.g., payment processors, analytics providers)
Legal authorities, if required by law
Business partners, only with your explicit consent
All third parties are bound by confidentiality and data protection agreements.
5. Data Retention
We retain personal data only as long as necessary for:
Providing services
Fulfilling legal, accounting, or regulatory obligations
You may request deletion of your data at any time (see Section 9).
6. Data Security
We use industry-standard measures (e.g., encryption, firewalls, access controls) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location (e.g., EU or California), you may have the right to:
Access your personal data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Object to data processing
Withdraw consent
Export your data (data portability)
To exercise these rights, contact us at: privacy@probabilix.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Children’s Privacy
Probabilix is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you via email or on-site notice if significant changes are made.
11. Contact Us
For questions, concerns, or data access requests, please contact:
Probabilix
Email: privacy@probabilix.com
Website: https://www.probabilix.com